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Currency: BGN
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Terms & Conditions

Payment

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Please note that Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs might be prior to buying.

 

Shipping

The processing time for the ready to ship items isup to 7 days. For custom orders – 7 - 15days. We ship your orders with Priority Airmail without tracking number. For international shipping it normally takes between 7 and 10 days to deliver your order.
Please understand that we cannot be responsible for non-delivered items. If you prefer express mail service (EMS) with tracking please contact us to discuss the options and costs.

 

Shipping cost

 

We we contact you after you place your order to inform you about your shipping cost, depending on method of shipping  you preffer.

Refunds and Exchanges

WE REFUND goods within 5 business days after the receiving of your order only if any problem with the quality occurs - deformation or breakage.

NON-REFUNDABLE/ NON-RETURNABLE GOODS:

 

- If in the product description is written that the item is not refundable
- Items are damaged due to packaging
- Custom orders
- Used items or items broken after the mentioned above 5-day period
- Undelivered items

CANCELLING AN ORDER

If you make a purchase by mistake or change your mind BEFORE the order is shipped, we will refund your money.

Cancellation only valid for ready to ship items. 
Custom order cannot be cancelled or returned.